The LIGHT & EYE Photography

Frequently Asked Questions (FAQ)

This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.

Do you deliver every image you shoot?

No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery.

Do you do destination weddings? What additional fees are associated with destination weddings?

We serve clients all around the world. Our destination wedding photography packages include the cost of travel and reasonable accommodations ( lower rates may apply depending on the specific circumstances for weddings on the east coast. Contact us by clicking here.

Do you shoot headshots, individual portraits, family portraits, newborn shoots, commercial photography, or other types of photography?

Yes, we are available for any life events and  many fields of photography. Feel free to contact us.

My venue is very dark. How does your studio handle these situations and can I see samples?

We have shot in the darkest of dark chapels and reception halls so no need to worry! If the situation allows, we will set up additional lighting to ensure we get focused pictures. Some chapels do not allow for flash photography; and for that reason, we shoot on camera’s with superb low-light performance and lenses with low apertures.

How many images do you typically deliver from and engagement session? From a wedding?

We typically deliver anywhere from 50-70 images per 3-hour engagement shoot and for a wedding, we typically deliver 60-80 images per hour. Keep in mind these numbers may increase or decrease depending on the flow of the day and the number of events/activities needing to be captured.

How do I reserve you for my date?

All dates are reserved once we receive your signed contract and deposit.

Is there an additional fee if we pay via credit card?

Yes. The fee for all credit card transactions is 3% of the charged amount.

If we cancel the wedding, will we receive our retainer fee back?

Unfortunately no because once we’ve reserved your date, we do not accept new clients for your date

When do I receive my images and album?

Online galleries are posted within six weeks of the wedding date, and this is when your digital files are released as well.  Upon final approval of album designs, most albums are ready for delivery within twelve weeks.